10 operations tasks you can delegate today.
Each workflow runs as a structured plan — with parallel execution, human approvals and context flowing between agents automatically.
Employee IT onboarding
A new hire starts Monday. IT finds out Friday afternoon. The laptop needs to be configured. Accounts need to be created across a dozen systems. Department-specific tools need access provisioned. Endpoint security needs to be deployed. And someone needs to write down all the credentials and send them to the hiring manager. Five people are involved, nothing is centralized, and the new hire shows up on day one to a half-provisioned laptop and a "we're still working on your Salesforce access" message.
In Agentican, the moment HR marks a start date, five agents work in parallel — equipment, accounts, department tools, security and documentation. Everything is ready and delivered to the hiring manager before the new hire walks in the door. Day one is productive from the first login.
Employee IT onboarding
Provision equipment, accounts, app access, security and a welcome guide in parallel, then deliver to the hiring manager before day one.
Laptop configuration, standard software, security settings and peripherals
SSO, email, Google Workspace, Slack, role-based groups and MFA
Salesforce, Jira, HubSpot or other tools based on role and department
Endpoint protection, disk encryption and MDM enrollment
Login credentials, tool access summary and IT FAQ
Complete onboarding package via email before day one
Employee offboarding and access revocation
An employee leaves. HR notifies IT. Someone disables the SSO account — eventually. But what about the API tokens they created? The shared Google Drive folders they own? The Salesforce access that wasn't provisioned through SSO? The laptop that's sitting at home? Every offboarding is a scavenger hunt across systems, and the things you miss become security exposures you don't know about until an audit finds them.
In Agentican, three agents work in parallel the moment a departure is flagged — SSO and core access revocation, endpoint deregistration and wipe, and a department-specific tool audit with file ownership transfer. The output is a completed checklist that proves every access point was closed. Nothing falls through the cracks because the checklist makes gaps impossible to miss.
Employee offboarding & access revocation
Revoke SSO and core access, deregister endpoints and audit department tools in parallel, then compile and deliver a complete offboarding checklist.
Disable account, revoke app access, remove from groups, set email forwarding
Remote wipe or recovery flag, revoke active sessions and API tokens
Remove from Salesforce, Jira, HubSpot; transfer shared file ownership
Complete checklist confirming every step in Google Docs
Checklist in Google Docs, summary notification in Slack
Save this as a plan and every offboarding runs identically. The checklist isn't a template someone fills out — it's proof of execution.
SaaS license audit and cost optimization
How many SaaS tools does your company pay for? The real answer is always higher than anyone thinks. Licenses accumulate — a team signs up for a tool, a few people stop using it, nobody cancels. Seats are provisioned for employees who left months ago. Three tools do roughly the same thing for different departments. And renewal dates pass without anyone renegotiating because nobody knew they were coming.
In Agentican, the Enterprise Apps Manager inventories every subscription. Two agents work in parallel — one pulling actual usage data per tool, the other checking each tool's security and compliance status. The IT Director receives a clear report: total spend, tools with low utilization, licenses to downgrade or cut, upcoming renewals worth renegotiating, and tools that were never security-approved. Run it quarterly and SaaS waste stops compounding.
SaaS license audit & cost optimization
Inventory all subscriptions, pull usage data and check security compliance in parallel, then compile optimization recommendations.
Tool name, vendor, cost, license count, renewal date and contract terms
Active users vs. provisioned seats, login frequency and feature utilization
Security vetting status, data classification and compliance standards
Total spend, low utilization, downgrade/eliminate candidates and renewal opportunities
Full report in Google Sheets, summary in Slack
Most companies find 15-25% SaaS waste on their first audit. The second one is smaller. The third one is maintenance. That's the point.
Security incident response
A security alert fires. The clock starts. In most orgs, what follows is chaos — the security analyst starts investigating, pings the engineer in Slack, someone pulls up the SIEM, someone else checks whether the affected account has MFA. Information trickles in over the next hour through fragmented messages. By the time the full picture is assembled, the window for containment has narrowed — or closed.
In Agentican, three agents investigate simultaneously the moment an alert triggers — triage and severity assessment, scope and exposure investigation, and containment preparation. By the time the IT Director reviews the findings, the containment plan is already built and ready to execute. One approval and it's done. The incident report writes itself from the investigation data. What used to be hours of cross-functional scrambling collapses into a structured, parallel response.
Security incident response
Triage, investigate scope and prepare containment in parallel, approve the containment plan, execute, then report and notify.
Review SIEM and EDR data, confirm true positive, assess severity level
Affected systems, lateral movement, data exposure assessment
Identify affected accounts, prepare credential disabling, endpoint isolation and IP blocks
IT Director reviews findings and containment plan before execution
Disable credentials, isolate endpoints, block malicious IPs
Timeline, root cause, impact, actions taken and recommendations in Google Docs
Incident summary and any immediate actions required
Required notifications if employees are affected
Compliance evidence collection for SOC 2 audit
Audit season. The two words every IT team dreads. Not because the controls aren't in place — they usually are. Because collecting the evidence to prove it takes weeks. Access reviews from the sysadmin. Vulnerability scans from security. IAM policies from the cloud engineer. Backup verification from the DBA. Everyone has their piece, nobody has it organized the way the auditor wants it, and the GRC analyst spends more time chasing people than reviewing evidence.
In Agentican, the GRC Analyst maps controls to evidence requirements, then three agents collect evidence in parallel — infrastructure, security and cloud. The IT Director reviews the complete package for gaps. You approve before it goes to auditors. The weeks of chasing become a single task with parallel collection, organized by control area and ready for submission.
Compliance evidence collection for SOC 2
Map controls to evidence requirements, collect infrastructure, security and cloud evidence in parallel, review for gaps, approve and deliver.
SOC 2 control mapping with required evidence and collection assignments
Access reviews, patch logs, backup verification and monitoring configs
Vulnerability scans, pentest reports, endpoint compliance and incident logs
IAM policies, encryption configs, network security rules and DR test results
Check completeness against control mapping, flag missing evidence
Approve the complete evidence package before sending to auditors
Evidence files organized by control area in Google Docs
Run this quarterly instead of just at audit time. Continuous evidence collection means you're always audit-ready — not scrambling when the auditor sends their request list.
IT helpdesk weekly report and trend analysis
You know the helpdesk is busy. But busy doing what? How many tickets came in? What were they about? Are SSO issues up since the Okta update? Is laptop provisioning getting slower? Are the same problems recurring because a root cause was never fixed? The data is in the ticketing system, but extracting it, analyzing trends and turning it into actionable insight takes hours that nobody on the helpdesk team has.
In Agentican, ticket data is pulled and analyzed every Monday automatically. The IT Business Analyst identifies trends and anomalies — what's growing, what's spiking, what correlates with recent changes. The IT Manager gets a structured report with week-over-week trends and specific recommendations. Problems get spotted before they become crises.
IT helpdesk weekly report & trend analysis
Pull helpdesk ticket data, identify trends and anomalies, compile a report with recommendations and deliver.
Volume, category, resolution time, first-contact resolution rate and reopens
Top issues, volume changes, SLA compliance and spikes tied to recent changes
Week-over-week trends, flagged patterns and specific action items
Full report in Google Sheets, summary in Slack
The insight you need to run IT proactively instead of reactively — delivered every Monday without anyone building a spreadsheet.
Cloud cost review and right-sizing
Cloud spend is one of those line items that grows quietly until someone notices it's doubled. Instances that were spun up for a test and never shut down. Databases provisioned for peak load that hasn't happened in months. Storage volumes detached from any running instance. Reserved capacity that expired and renewed at on-demand rates. The waste is there — it's just spread across hundreds of resources that nobody has time to review individually.
In Agentican, two agents pull utilization data in parallel — one across compute and storage, one across databases specifically. The IT Business Analyst normalizes everything and calculates projected savings for each recommendation — monthly and annually, in dollars, not percentages. The CIO receives a report with specific actions: right-size this instance, delete that volume, move this storage tier, renegotiate that reservation. Run it monthly and cloud spend optimizes continuously.
Cloud cost review & right-sizing
Pull cloud and database utilization data in parallel, calculate savings, compile recommendations and deliver to leadership.
Spend by service, environment, team and resource across AWS/GCP/Azure
Over-provisioned instances, unneeded replicas and storage tier opportunities
Monthly and annual savings per recommendation, normalized across resources
Total spend, trends, top cost drivers, right-sizing recommendations and RI opportunities
Full report in Google Sheets, executive summary via email
Every recommendation comes with a dollar figure. Not "consider right-sizing" but "downsize this instance from m5.xlarge to m5.large and save $340/month." That's the difference between a report and a decision.
Vendor evaluation and recommendation
A department head asks for a new tool. IT says "we'll evaluate it." Three months later, the evaluation is still half-done because nobody had time to do it properly. The product fit assessment lives in someone's head. The security review hasn't started. Nobody checked whether it integrates with the existing stack. So the decision gets made on a gut feeling, or worse, the department buys it on a credit card and IT finds out later.
In Agentican, the IT Business Analyst gathers requirements, then three agents evaluate in parallel — product fit against the top vendor options, security and compliance review, and technical integration assessment. The IT Director reviews the complete evaluation. The final recommendation includes a requirements matrix, vendor comparison, security findings and integration analysis — all in one document. A decision that used to take months happens in days, and it's actually informed.
Vendor evaluation & recommendation
Gather requirements, evaluate product fit, security and integration in parallel, approve and compile the final recommendation.
Problem definition, users, workflows and integration needs
Top 3 vendors vs. requirements, feature coverage, pricing and contract terms
Data handling, compliance certifications, SOC 2 status and red flags
API availability, SSO support, data export and stack compatibility
Review findings and recommendation before finalizing
Requirements matrix, vendor comparison, security and integration assessment in Google Docs
Disaster recovery plan review and update
Every company has a DR plan. Most are out of date. The infrastructure changed six months ago. New databases were added. A service migrated to a different region. The backup retention policy was updated but nobody told the person who owns the DR doc. The plan says one thing, the environment says another, and you won't find out which one is right until you need it — which is the worst possible time to find out.
In Agentican, four agents verify the current state in parallel — backup configurations, cloud DR settings, database backup integrity and DR-related security controls. Each agent documents what's actually in place vs. what the plan says should be. The IT Director reviews the gaps and compiles an updated plan with recommended improvements and a proposed test schedule. You approve before it's distributed. Run it quarterly and the DR plan always reflects reality.
Disaster recovery plan review & update
Verify backups, cloud DR, database integrity and security controls in parallel, review for gaps, approve and distribute the updated plan.
Schedules, retention, storage locations, encryption and changes since last review
Cross-region replication, failover targets, RTO/RPO targets vs. actual
Restoration testing, point-in-time recovery windows and replication lag
Encrypted backups, recovery system access controls and secure comms channels
Current state, identified gaps, improvements and proposed DR test schedule
Approve the updated DR plan before distributing to the team
Final plan in Google Docs, notification via Slack
The DR plan that sits in a Google Doc gathering dust is worthless. The one that gets verified against live systems every quarter is the one that actually works when you need it.
IT project status report
How are the IT projects going? The honest answer is usually "I'd have to check." Project status lives in Jira, stakeholder feedback is in someone's email, resource allocation is a mental model in the manager's head, and the IT Director pieces it together from three different meetings and a Slack thread. By Friday, the picture is assembled — mostly — and it's already a week old.
In Agentican, the IT Project Manager pulls status from Jira and Asana every Friday. Two agents add context in parallel — the IT Business Analyst adds stakeholder feedback and scope changes, the IT Manager reviews resource allocation and capacity. The IT Director receives a structured portfolio report — every project with a status, key accomplishments, upcoming milestones, open blockers and decisions needed. Arrives in Slack before the weekend.
IT project status report
Pull project statuses, add stakeholder context and review resources in parallel, then compile a portfolio report and deliver.
Tasks completed, upcoming milestones, blockers and timeline changes from Jira/Asana
Stakeholder feedback, pending decisions and scope changes under discussion
Overcommitted team members, available capacity and hiring/contractor needs
Each project with status, accomplishments, milestones, blockers and decisions needed
Full report in Google Sheets, executive summary in Slack
Schedule this every Friday and the weekly project review becomes a conversation about decisions, not a status collection exercise.