# IT Operations Use Cases — Agentican

## 10 workflows your it operations team can delegate today.

---

### 1. Employee IT onboarding

Provision equipment, accounts, app access, security and a welcome guide in parallel, then deliver before day one.

![Employee IT onboarding](diagrams/it-operations-uc01.svg)

**Key pattern:** Maximum parallelism. Five workstreams run simultaneously so a new hire has everything ready before day one.

---

### 2. Employee offboarding & access revocation

Revoke SSO and core access, deregister endpoints and audit department tools in parallel, then compile and confirm.

![Employee offboarding & access revocation](diagrams/it-operations-uc02.svg)

**Key pattern:** Parallel revocation → compile → confirm. Three agents close every access point simultaneously.

---

### 3. SaaS license audit & cost optimization

Inventory all subscriptions, pull usage data and check security compliance in parallel, then compile recommendations.

![SaaS license audit & cost optimization](diagrams/it-operations-uc03.svg)

**Key pattern:** Inventory → parallel analysis → compile → deliver. Usage data and security compliance assessed simultaneously.

---

### 4. Security incident response

Triage, investigate scope and prepare containment in parallel, approve containment, execute, report and notify.

![Security incident response](diagrams/it-operations-uc04.svg)

**Key pattern:** Parallel investigation → approval → execute → report → branch. Approval ensures containment is reviewed before execution.

---

### 5. Compliance evidence collection for SOC 2

Map controls to evidence requirements, collect infrastructure, security and cloud evidence in parallel, review and approve.

![Compliance evidence collection for SOC 2](diagrams/it-operations-uc05.svg)

**Key pattern:** Map → parallel collection → review → approve → deliver. What usually takes weeks happens in a single coordinated task.

---

### 6. IT helpdesk weekly report & trend analysis

Pull helpdesk ticket data, identify trends and anomalies, compile a report with recommendations and deliver.

![IT helpdesk weekly report & trend analysis](diagrams/it-operations-uc06.svg)

**Key pattern:** Pull → analyze → compile → deliver. Each step builds on the previous one.

---

### 7. Cloud cost review & right-sizing

Pull cloud and database utilization data in parallel, calculate savings, compile recommendations and deliver.

![Cloud cost review & right-sizing](diagrams/it-operations-uc07.svg)

**Key pattern:** Parallel data gathering → calculate → compile → deliver. Cloud and database utilization converge into dollar-quantified recommendations.

---

### 8. Vendor evaluation & recommendation

Gather requirements, evaluate product fit, security and integration in parallel, approve and compile.

![Vendor evaluation & recommendation](diagrams/it-operations-uc08.svg)

**Key pattern:** Requirements → parallel evaluation → approve → compile. Product fit, security and integration assessed simultaneously.

---

### 9. Disaster recovery plan review & update

Verify backups, cloud DR, database integrity and security controls in parallel, review for gaps and approve.

![Disaster recovery plan review & update](diagrams/it-operations-uc09.svg)

**Key pattern:** 4 parallel verification → review → approve → distribute. Run quarterly so the DR plan reflects reality.

---

### 10. IT project status report

Pull project statuses, add stakeholder context and review resources in parallel, then compile and deliver.

![IT project status report](diagrams/it-operations-uc10.svg)

**Key pattern:** Pull → parallel context → compile → deliver. Project status, stakeholder feedback and resource allocation converge.

---

*© 2026 Agentican Inc. All rights reserved.*